We
offer technical support for many different tools, and cables etc. for our
customers.
We
have already in place some helpful areas, so that you can make the most from
any purchase from us. Please explore this area, as you will find it
very helpful.
Use
this area to help you setup equipment delivered to you from FonFunShop.
This area offers help and advice to overcome any problems you have setting
up your equipment
Having problems with a particular phone, and need help or advice on how to
overcome certain challenges using your tools. This area is for
specialist questions you may have using advanced equipment such as SE Tool,
Cruiser, MT, BB5 Unlocking, Testpoint Unlocking etc.
This service is for anyone who is having a really hard time installing any
unlocking tools on their PC, or simply wants to save any headaches, we
can do the setup for you. Our engineers can remote
connect to your PC anywhere in the world and setup and install
your unlocking / flashing tools for you. You simply
purchase a remote connection slot (£25) and we will call or email you
to arrange a time to remote onto your PC and get you up and
running. This is a
paid service, and is available to anyone, even if you did not purchase your
tools from FoneFunShop.
Contact Technical Support
If you need to contact tech support
directly regarding setting up a tool purchased from us, please
raise a ticket in our helpdesk
Our online help ticket system is
monitored between 10am - 6pm Mon - Fri. We also answer tickets
out of office hours too in the evenings and weekends, so the
helpdesk is a good place to get answers :-)
Be sure to include
any order numbers, transaction id's or ref number form your
paper receipt.
Give as much info
as possible, so we can help you better and quicker.
